Credits & Refunds Policy

1. How credits work

• Each generation (summary, answer, mind map, flashcards) uses credits.
• On a key provided by the platform, the cost follows the tokens the AI actually used — a longer document costs more. The rate is shown next to the key before you generate.
• On your own API key or a local model, each generation costs 1 credit; your provider bills you for the tokens.
• Every account receives free daily credits, enough for at least one summary of a 1,000-word file. Unused daily credits do not accumulate.

2. Failed generations

If a generation fails before producing a result, the credits for it are returned automatically.

3. Credits have no cash value

Credits cannot be exchanged for money, transferred to another account, or used outside the Service. Plan credits reset at the end of each billing period.

4. Refunds for purchases

If you bought a plan or credits and have not used them, you can request a refund within 14 days of purchase. Partly used purchases are reviewed case by case. Refunds required by consumer law in your country are always honoured.

5. How to request a refund

Contact us through the details published on lakhasly.co with your username and the purchase date.